Eleanor was in animaTEd conveRsation with some customers. She was telling them that they had to have the store's App installed on their phones before they could buy anything from the shop. Her manager pulled her aside and had a had a stern word with her. "You were talking a load of tripe back there and putting customers off shopping with us. You need to get back to your forte which is stacking the shelves accurately and quickly." Eleanor was crest-fallen and was glad when her shift was over that day. Thinking about it in the evening however, she realised that her skills were appreciated and her gloom lifted.
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